Frequently asked questions
What services do you offer?
We specialize in expert shoe repair, custom resoles, and full recrafting — preserving the quality and comfort of your favorite pairs. Beyond repair, our store also offers carefully curated collections of footwear, apparel, home, and lifestyle goods, all chosen for their craftsmanship and durability.
How long does a shoe repair or recrafting service take?
Most standard repairs are completed within 7–10 business days, depending on the level of work required. Complex custom jobs or full recrafts may take longer, but we’ll always keep you updated throughout the process.
Can I mail in my shoes for repair?
Yes. We welcome mail-in repairs from anywhere in the U.S. Simply contact us to discuss your needs, and we’ll provide shipping instructions and a repair estimate before beginning any work.
Do you guarantee your repair and craftsmanship services?
Absolutely. Every repair, resole, and product we offer is backed by our Craftsmanship Guarantee. If you experience any issue with a repair or item purchased from us, we’ll work to make it right — your satisfaction and trust mean everything to us.
Where are you located and what are your hours?
You can find us at 39111 Hwy 1, Gualala, California.
We’re open Tuesday to Saturday, 10AM – 6PM.
You can reach us anytime at 707-313-2021 for inquiries or appointments.
What makes your products and services different?
Our difference lies in experience and integrity. For over 40 years, we’ve upheld the tradition of quality workmanship and exceptional service. Every item we repair or sell reflects our dedication to craftsmanship, attention to detail, and timeless design.
